Be Informed News Christmas Hours Our office will be closed from the 23rd December 2019 and will be reopening again on the 6th January 2020. Helpline Hours: Our Helpline Hours remain the same during the Christmas period except- Christmas Day: Closed Boxing Day: Closed If you feel you would like to speak to someone during this time the following helplines are available during the Christmas period: Samaritans: 116 123 ChildLine: 0800 1111 SHOUT (SMS Service): Text 85258 If you are in crisis and can’t get through to anyone, then the quickest way to get help is to call 999 or go to your nearest A&E Department.