Live Chat Service The Survivors Trust Live Chat provides safe, non-judgemental support, information and signposting to survivors of all genders, their supporters and professionals. The service is available to individuals aged 16+. The Live Chat service allows you to use an online messaging service to access support & information. For many people who may not feel comfortable, or able to speak on the phone, the Live Chat Service is a great way for people affected by rape, sexual assault or abuse to seek support and information. Opening hours for the Live Chat service are as follows: Monday - Thursday 1:30pm - 3pm & 6pm - 8pm Saturday 10am - 1pm Sunday 5pm - 8pm If you need support outside of these hours, The Samaritans have a free helpline open 24/7 every day of the year. Simply, call 116 123. You can access the service by clicking on the 'Chat' icon below: Please note, the Chat icon will only be visible when the service is open. Please note: you may need to refresh this page if the button is not working. In addition to our Live Chat service, survivors, their supporters and professionals can still call our free, confidential helpline 7 days-a-week for information and emotional support. Click here to view our helpline hours.