The Survivors Trust Independent Sexual Violence Adviser (ISVA) Service Manager Training Programme has been developed by leading professionals within the field of service provision for victims-survivors of sexual violence and childhood sexual abuse. It has been developed with advice and input from the ISVA Leads for Rape Crisis England and Wales and a range of specialist sexual violence support services.

The ISVA Service Manager Training Programme has been specifically designed to provide key learning outcomes and course material to ensure participants are equipped to meet the requirements, demands and challenges of managing an effective ISVA service working with victims and survivors of all forms of sexual violence and childhood sexual abuse.

2022 Course Dates (Online)

Session 1

Establishing an ISVA Service – Individuals, Agencies and Partnerships

 1st March 2022

Session 2

Operational and Legal Requirements for Delivering ISVA Services

 5th April 2022

Course Format

The ISVA Service Manager Training Programme is delivered over two linked one-day training events offering 12 hours of direct learning and 20 hours of self-directed coursework and home assignments. Students will have access to on-going support from the TST Training Manager throughout this training experience with one to one tutorials, email and telephone support.

 The format of the Training Course is designed to allow students to focus on studying over the two days of training away from work commitments and day-to-day pressures of their Service Manager role. Students benefit from a range of learning opportunities, including use of case studies, role play, group discussions, observation, reflective logs, individual and group mentoring, written and practical assessments.  

Over the duration of the training course students build a portfolio which includes worksheets, reports, practice and work based evidence and which is used to assess evidence of learning outcomes achieved. The format of the course ensures that students are able to gain clear knowledge and understanding of the operational and legal requirements necessary for establishing a robust ISVA service and supporting ISVAs in their front-line role.

Qualification Gained

Successful participants will gain an accredited course certificate at Level 3 with the Open College Network West Midlands and referenced to National Occupational Standards.

The Training Programme covers the following elements:

  1. Understanding rape, sexual violence and childhood sexual abuse with reference to human rights and gender based violence;
  2. Operational and legal requirements for delivering ISVA services;
  3. The roles and responsibilities of Independent Sexual Violence Advisers;
  4. Legal and procedural issues relating to sexual crimes;
  5. Risk and needs assessments;
  6. Multi-agency and partnership working.

Entry Requirements

Participation in this course will involve use of IT and internet systems, including Word, Excel and Internet Explorer. If this will pose any difficulties, please contact us to discuss.

Places are limited to a maximum of 15 students per course.  If the course is oversubscribed, preference will be given to applicants from The Survivors Trust and Rape Crisis England and Wales (RCEW) member organisations who are currently working as ISVA Service Managers. The Survivors Trust reserves the right to allocate places.

Training Venue

Our face-to-face training takes place at our offices in Rugby, Warwickshire, which are situated within walking distance of Rugby Train Station and the Town Centre. Parking is available. 

Please Note: Due to current circumstances, training is currently being delivered online via Zoom Webinar. 

Course Fees         

Course fees include registration fees, accreditation and course materials. VAT is not chargeable. 

The Survivors Trust and RCEW Members £500
Voluntary Sector Organisation  £550
Non-Voluntary Sector Organisations    £600


To register, or for further enquires please contact:

[email protected]