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  • national-helplines
  1. Find Support
  2. National Helplines

National Helplines

This is a directory of National Helplines available for survivors of sexual violence or abuse. When you call, you should expect to be received in a non-judgemental and empathetic way by the volunteer. You do not have to give your name or any defining features and you should never be asked to discuss anything that makes you uncomfortable. The list is not exhaustive and will continue to be updated.

The Survivors Trust

We offer a free and confidential helpline to any survivor that feels like they need to talk. Whether you want to discuss what happened to you or just call for a chat, our helpline volunteers will be there to listen.

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We offer a free and confidential helpline to any survivor anywhere in the UK and Ireland that feels like they need to talk. Whether you want to discuss what happened to you or just call for a chat, our helpline volunteers will be there to listen.

Free, confidential helpline: 08088 010 818

Mon - Fri 10am-8:30pm
Sat 10am-12:30pm, 1:30pm-4:30pm, 6pm-8:30pm
Sun 1:30pm-4:30pm, 6pm-8:30pm

Published: 12th June, 2019

Updated: 13th August, 2020

Author: Deleted User

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Live Fear Free Helpline

Live Fear Free is provided by the Welsh Government and provides help and advice to anyone experiencing sexual violence, supporters and practitioners.

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Live Fear Free is provided by the Welsh Government. They can provide help and advice to:
  • anyone experiencing sexual violence
  • anyone who knows someone who needs help. For example, a friend, family member or colleague
  • practitioners seeking professional advice.

All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.

Call: 0808 80 10 800

Available 24 hours a day 7 days a week.

Text: 07860077333

Available 24 hours a day 7 days a week.

Website: https://gov.wales/live-fear-free

Published: 15th June, 2019

Updated: 13th August, 2019

Author: Deleted User

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The National Association for People Abused in Childhood (NAPAC)

All adult survivors of childhood sexual abuse. Provides a national freephone support line.

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The National Association for People Abused in Childhood (NAPAC) provides a UK-wide support line for adults who have suffered any type of abuse in childhood including physical, sexual, emotional abuse or neglect.

Helpline: 0808 801 0331 (Monday – Thursday 10am-9pm,  Friday 10am-6pm)

Address: NAPAC, Herald House, 15 Lamb’s Passage, Bunhill Row, London EC1Y 8TQ
Email: [email protected]
Website: www.napac.org.uk

Services offered:

  • Our support line, email and postal service offers support, information and signposting to other organisations.

Services for:

  • Adult male and female survivors. We respond to contacts from anyone over the age of 18 who is seeking support for physical, sexual, emotional abuse or neglect during childhood.  We respond to callers who were themselves abused, their partners or family members, professionals and others who come into contact with survivors.

Other Services in London

Published: 16th June, 2019

Updated: 4th March, 2020

Author: Deleted User

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SurvivorsUK

Male survivors aged 13+. Services for men in London and a National Web Chat for adult male survivors

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SurvivorsUK helps to support men, trans, and non-binary people aged 13+ who have experienced sexual violence. We provide one-to-one counselling services (delivered face to face, by telephone and online), groupwork counselling, an independent sexual violence advisor (ISVA) service, an online national helpline, and a civil law clinic. 

SurvivorsUK also supplies training to counsellors and front line workers likely to come into contact with this client group to ensure a robust and sensitive service provision is widely available.

National Web Chat for adult survivors of rape or sexual abuse
Monday – Sunday 12pm -8pm
Web Chat
Text: 020 3322 1860
Whatsapp: 07491 816 064

Postal Address: 11 Sovereign Close, London E1W 3HW
Office Telephone: 0203 598 3898 (Monday – Friday 09:30 – 17:00)
Email: [email protected]
Website: www.survivorsuk.org
Area covered: National: helpline and telephone/online counselling. London: ISVA and face to face/groupwork counselling

Services offered:

  • Helpline web chat
  • One to one counselling for up to 1 year (telephone and face to face)
  • Online counselling (12 weeks)
  • ISVA service
  • Civil law clinic in partnership with Bolt Burdon Kemp
  • Training
  • National database of organisations helping male survivors
  • Blog and news

Services for:

  • Boys, men, trans, and non-binary survivors of sexual violence.

Other Services in London

Published: 17th June, 2019

Updated: 29th July, 2020

Author: Deleted User

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National Male Survivor Helpline

The National Male Helpline for males living in England and Wales

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0808 800 5005

The National Male Helpline for males living in England and Wales

Usual opening hours:

Monday 9am – 5pm

Tuesday 8am – 8pm

Wednesday 9am – 5pm

Thursday 8am – 8pm

Friday 9am – 5pm

Saturday 10am – 2pm

Website: https://www.malesurvivor.co.uk/support-for-male-survivors/

Image result for male survivors partnership

Published: 18th June, 2019

Author: Deleted User

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Samaritans

Samaritans is a charity dedicated to preventing suicide.

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Free from any phone and open 24/7 every day of the year. Call 116 123.

Samaritans is a charity dedicated to preventing suicide. They can talk to you if you are feeling 

Image result for samaritans

Published: 18th June, 2019

Author: Deleted User

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Rape Crisis England and Wales

Rape Crisis England & Wales is a feminist organisation that exists to promote the needs and rights of women and girls who have experienced sexual violence, to improve services to them and to work towards the elimination of sexual violence.

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Freephone 0808 802 9999
12 noon – 2.30pm and 7 – 9.30pm every day of the year 

Rape Crisis England & Wales is a feminist organisation that exists to promote the needs and rights of women and girls who have experienced sexual violence, to improve services to them and to work towards the elimination of sexual violence.
Website: www.rapecrisis.org.uk

Published: 18th June, 2019

Author: Deleted User

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CIS’ters  (Surviving Rape and/or Sexual Abuse)

Female survivors aged 18+ that were were raped/sexually abused by a member of their immediate/extended family. National helpline and services in the Hampshire area.

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Telephone: 02380 338080

CIS’ters is a survivor led group for women who, as female children/teens, were raped/sexually abused by a member of their immediate/extended family.

Postal address: PO Box 119, Hampshire, SO50 9ZF
Email: [email protected]
Website: www.cisters.org.uk
Area covered: Hampshire & National

Services offered:

  • Support
  • Telephone support
  • Bulletin or newsletter
  • Mutual support groups – held in Southampton
  • Information
  • Advice
  • Helpline

Services for:

  • Women aged 18+ who are survivors of rape and/or sexual abuse during childhood where the perpetrator was a member of their immediate/or extended family.
  • Also provide support for women aged 18+ who were raped and/or sexually abused by someone who was not a member of their immediate/extended family
  • Partners of survivors of rape or sexual abuse
  • Parents of survivors of rape or sexual abuse
  • Mental health/care workers supporting survivors of rape or sexual abuse

The helpline is available to female adult survivors of childhood rape/sexual abuse, and others can call if they have a concern about such issues. In the case of the latter we will seek to signpost them to appropriate services.

Other Services in the South East

Other Services in the South West

Published: 18th June, 2019

Updated: 24th September, 2019

Author: Deleted User

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SupportLine

Confidential emotional support to children, young adults and adults by telephone, email and post.

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Helpline: 01708 765200 (hours vary so ring for details)

Confidential emotional support to children, young adults and adults by telephone, email and post. 

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse and specialises in providing emotional support for adult survivors of childhood sexual abuse and anyone who has been raped/sexually assaulted.

Postal address: PO Box 2860, Romford, Essex, RM7 1JA
Email: [email protected]
Website: www.supportline.org.uk
Area covered: UK

Services offered:

  • Emotional support and information on a wide range of issues including child abuse, adult survivors of child abuse, rape and sexual assault, self harm, eating disorders, mental health, depression, domestic violence. Database keeps details of organisations and support groups throughout the UK.
  • Support and information  is provided by telephone, email and post.

Services for:

  • Any individual – children, young people and adults.

Published: 18th June, 2019

Updated: 12th July, 2019

Author: Deleted User

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MOSAC (Mothers of Sexually Abused Children)

Supporting all non-abusing parents, carers and families. Area covered: London wide and helpline national.

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All non-abusing parents, carers and families have the right to receive comprehensive support to live with the consequences of sexual abuse and to aid recovery. We aim to provide a unique and specialist service, offering practical and emotional support to non-abusing parents, carers and families. 

Helpline: 0800 980 1958


Email: [email protected]
Website: www.mosac.org.uk
Area covered: London wide and helpline national. 

Services offered:

  • Counselling
  • Support
  • Telephone support
  • Therapy groups
  • Mutual support groups
  • Information
  • Helpline
  • Email support
  • Child centred play therapy

Other Services in London

Published: 8th July, 2019

Updated: 15th July, 2019

Author: Deleted User

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  • London
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National Stalking Helpline

Are you worried you are being stalked? Operated by the Suzy Lamplugh Trust, the National Stalking Helpline gives practical information, support, and advice on risk, safety planning and legislation to victims of stalking, their friends, family, and professionals working with victims.

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Free helpline: 0808 802 0300

Are you worried you are being stalked? Operated by the Suzy Lamplugh Trust, the National Stalking Helpline gives practical information, support, and advice on risk, safety planning and legislation to victims of stalking, their friends, family, and professionals working with victims. 

The Helpline is open 09:30 - 16:00 weekdays, except for Wednesday when it is open 13:00 to 16:00. The Helpline is not open on bank holidays. Any change to the opening times or important information will be updated on the website homepage.

Please note the Helpline is a busy service and you may not be able to get through straight away. If you are unable to get through, we ask that you complete the online form and contact us by email, so our advisors can review your query and get back to you.


Published: 16th July, 2020

Author: Deleted User

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Showing 10 of 11

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    Sexual Assault Referral Centres (SARC)

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  • National Helplines

  • Who We Are

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    The Survivors Trust is the largest umbrella agency for specialist sexual violence support services in Europe. Our 124 agencies provide information, advice, support and therapy to over 80,000 individual survivors each year. Our services work with victims and survivors of all ages, male and female, of all forms of sexual violence, sexual abuse and sexual exploitation.

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    TST Supportline hours extended

    Thanks to funding from the MoJ COVID-19 Response Fund our free national Supportline is now open 7 days a week. We're here to talk, to listen and to believe.

  • The Effects of Sexual Violence

    The Effects of Sexual Violence

    The long-term effects of sexual violence (whether that is childhood sexual abuse, sexual harassment, rape etc.) can include many emotional, psychological and physical conditions. The experience of sexual assault or abuse at any age and whether male or female can have devastating effects on every aspect of a person’s being and life – on their mind, their body, their behaviour, thoughts and feelings.

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